IT Outsourcing Services
Transform your IT Department with Nearshore Outsourcing
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IT Outsourcing beyond cost savings
CIOs and IT executives are under increasing pressure to expand their roles into business strategy responsibilities, identifying new areas of growth and profitability. To overcome these challenges they need to transform their traditional IT support models and become more agile, cost-effective, and innovative. Outsourcing has played a key role in this transformation and continues to gain popularity for both enterprise and mid-market organizations enabling IT organizations to move away from tedious tasks that don’t directly add value to the business.
Auxis IT Outsourcing services go beyond cost savings helping you evolve into a true modern IT organization. We help you transform the way your IT department operates to be run like a business where IT is manageable, accountable, innovative, and flexible.
94% of organizations are using at least some form of IT Outsourcing and 62% are looking to increase its reliance on ITO”
KPMG State of the Outsourcing, Shared Services & Operations
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Auxis has a 25+ year track record of successfully helping executive teams turn around and achieve High-performance IT organizations.
25+ Year Track Record
Our delivery center is located in Costa Rica, the #1 Nearshore Outsourcing destination with quick direct flights to all major US airports. We offer 24x7x365 support and outstanding English skills within the US same time zone.
Close to Home
We have a unique perspective that comes from being both an advisor and a hands-on technology operator.
Unique Perspective
We leverage automation tools in the ITIL process framework
Best in Class Technologies
Our consulting arm and continuous process improvement mindset will ensure you get more than labor savings: improved and standardized processes, controls, and reporting.
Process Experts
We place a high premium and strong focus on metrics and SLAs. We're committed to not just "maintaining" SLAs, but to making your current model more predictable, scalable, and measurable.
Strong SLAs
Customized, flexible, and high-touch model that translates into great customer service.
Customization
Proven IT outsourcing services model with clients across the United States in multiple industries.
Proven Model
Pioneers of Nearshore Outsourcing
In 2005, Auxis Outsourcing Practice was established at the request of our consulting clients. At first, we started with a U.S. based model, and later in 2009 we expanded our platform to Costa Rica, consistently ranked as the number one Nearshore Outsourcing destination of the Americas..
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U.S. Labor Savings Report for IT:
Creating Value with Nearshore Outsourcing from Costa Rica
Trusted by Leading Organizations from Mid-Market to Enterprise
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This is professionalism from top to bottom in Auxis. Whether it's dealing with my global service desk supervisor on a daily basis or it's dealing with the service desk agent. What we see is that professionalism and that willingness to help is what came across and really sold it for me for Costa Rica."
Steve Conway
Global Head of IT & Application Support
VistaJet
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Having a partner like Auxis who can effectively take on IT operations gives me the capacity to spend more time on understanding both the tactical and strategic needs of the business...”
Chidi Alams
Head of IT & Information Security
Heartland Automotive Services
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With Auxis now handling the day to day IT operations, it’s freed up a lot of time for us to step out of the weeds and really focus on how we take our organization from good to great”
Floris Kleijn
Chief Information Officer
Unilode Aviation Solutions
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The culture of Auxis is always do what they say they will do and deliver the solution”
Joe Harber
Chief Information Officer
Applica Consumer Products
CONSIDERING LEVERAGING IT OUTSOURCING SERVICES?
